Privacy Policy
At Flukette, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. If you have any questions, please contact us at hello@flukette.com.
Information we collect
When you place an order, subscribe to our newsletter or contact us, we may collect:
- Name
- Email address
- Billing and delivery addresses
- Telephone number
- Payment information
- Any information you choose to provide when contacting us
When you browse our website, we may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Time zone
- Website usage and browsing behaviour
How we use your information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you about your order
- Improve our website and services
- Send marketing communications where you have chosen to receive them
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Sharing your information
We only share your information with trusted third-party service providers where necessary to operate our business and fulfill your orders.
These may include:
- Shopify (e-commerce platform)
- Payment providers
- Delivery and fulfillment partners
- Xero (accounting software)
- Microsoft 365
- Marketing and analytics providers
We do not sell your personal information to third parties.
Data security
We take appropriate technical and organisational measures to protect your personal information and prevent unauthorised access, disclosure, alteration or misuse.
Your rights
You have the right to request access to the personal information we hold about you, request corrections to inaccurate information and, where applicable, request deletion of your personal information.
To exercise any of these rights, please contact us at hello@flukette.com.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and support marketing activities.
You can manage your cookie preferences through your browser settings and through the cookie preferences available on our website.
Third-party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact: